RESUME · EXPERIENCE · SKILLS · CERTIFICATIONS

Experience shaped by healthcare, gaming, live environments, and user support.

A practical overview of my background across healthcare workflows, community management, live service games, customer success, web tools, and high-pressure service environments.

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Healthcare Workflows Community Support Live Environments Web Tools

Live-Ops
I have a strong background in live-ops gaming. My experience includes managing large-scale events, engaging with players, and fostering a positive community environment. Click here to find out more!
Resume
My resume can be downloaded here in PDF or DOCX format. Click here to jump to the resume section!
Experience
Spanning various industries (gaming, healthcare, web design, community, social media, consultacy, etc.), I bring a wide range of experience, lessons learned, and a proven ability to lead.
Certifications
View my certifications from Microsoft, IMB, LinkedIn Learning, and SheCodes.
Skills
From healthcare data compliance to community management and web development, I have a diverse skill set that allows me to adapt and thrive in various environments.

Resume & Summary

I've led teams in restaurants, supported communities of thousands, and helped coordinate live game features, events, and player feedback loops. Whether I'm guiding players, customers, or teammates, I bring a steady hand, clear communication, and a bias toward action. With experience across games, tech, healthcare, and service environments, I'm looking for roles where people, workflows, and real-time execution meet.

Download Full Resume Download Community Resume Download Live-Ops Resume

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Certifications

Core Skills

Healthcare Data & Compliance: EMR Platforms (iKnowMed, Epic, Meditech, Allscripts, DoseEdge, MOSAIQ, OncoEMR, ARIA), Health Data Migration, Clinical Workflow Alignment, HIPAA Compliance
Marketing & Strategy: Data-Driven Strategy, KPI Analysis, AI-Driven Insights, SEO Optimization
Community & Social Media Management: Engagement Metrics, Platform Growth, Advocacy Building, Customer Retention, Content Creation (Figma, Canva, Adobe CC, GIMP), Live-Ops Management, Discord, Social Media Platforms (Twitter, Reddit, Telegram, Instagram, YouTube, TikTok), CMS Tools (Sanity, WordPress)
Technical Tools & AI: Google Analytics, Microsoft Power BI, Blockchain Knowledge, IBM Watson, Machine Learning Fundamentals, Natural Language Processing (NLP), Predictive Analytics
Programming & Web Development: Python, JavaScript, SQL, HTML, CSS, React, API Integration

Experience shaped by healthcare, gaming, live environments, and user support.

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Certifications

Core Skills