OPERATIONS · LIVE SYSTEMS · WEB TOOLS · USER EXPERIENCE

I work at the intersection of people, tools, and workflows in real-world environments.

I'm operations-minded with experience across healthcare, gaming, live events, community support, and web-based tools.

Explore My Work → View Resume →
Michelle Waite headshot
Healthcare Operations Gaming & Community Live Event Systems Web Tools User Support
📡 Live System Thinking Building and supporting systems that operate in real time
👥 User-Focused Execution Prioritizing clarity, usability, and real user needs
⏱️ Real-Time Environments Experience in fast-moving, high-pressure situations
⚙️ Process Awareness Understanding how systems, people, and workflows connect
🛠️ Practical Tool Building Creating useful tools, not just concepts or prototypes

Featured Work

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Projects

Web builds, interactive tools, game experiments, and creative prototypes.

Resume

Experience across healthcare operations, gaming, live ops, and web development.

Hope & Hotfixes

Blog posts, dev notes, lessons learned, and behind-the-scenes process.

Contact

Reach out about opportunities, freelance work, collaborations, or ideas.

Puck in Play

Live arena display system built for real-time hockey game operations. Project page coming soon.

Retro Game Hub

Interactive browser games exploring UX, engagement loops, and fun.

🕹️ Explore the Retro Arcade

What I Do Best

📋
Operations Support

Keeping people, workflows, and systems organized.

⚙️
Process Improvement

Finding cleaner ways to manage repeatable work.

📡
Live Environments

Supporting real-time events, games, and user needs.

💬
Community + Users

Translating feedback into clearer product direction.

🛠️
Tool Building

Creating practical web tools and interactive experiences.

About Me

Michelle's profile picture

Hey, I'm Michelle. My background is a little unconventional, but it all ties together around one thing: keeping systems running smoothly for people who rely on them.

I spent over a decade in healthcare operations, supporting high-volume oncology environments where accuracy, coordination, and calm execution really mattered. I managed complex workflows, maintained compliance systems, trained staff, and kept things moving in high-pressure, time-sensitive settings.

From there, I moved into gaming and community operations, where I worked on live games, ran events, supported users, and helped translate player feedback into product improvements. That experience pulled me deeper into live operations, product thinking, and user experience.

Today, I'm focused on building web-based tools, interactive projects, and real-world systems like Puck in Play, a live arena display system used during hockey games, along with my Retro Game Hub, where I experiment with game design, UX, and engagement loops.

Going forward, I'm looking for opportunities in healthcare operations, event and venue operations, sports operations, live ops, or product-adjacent roles where people, systems, and real-time execution meet.